Privacy Policy
Last updated: May 25, 2026
This Privacy Policy explains how BHARAT Flavours Of India ("we", "us", "our"), operated by Mr Veg Co Ltd, collects, uses, and protects information you provide via this website (bharatflavours.com) and our restaurant operations. See also our Terms of Service and Cookie Policy.
1. Who we are
Business name: BHARAT Flavours Of India
Legal entity: Mr Veg Co Ltd, registered in Thailand
Address: 2055 New Phetchaburi Road, Bang Kapi, Huai Khwang, Bangkok 10310, Thailand
Contact: info@bharatflavours.com
2. Information we collect
We collect the minimum information required to operate our restaurant and respond to your inquiries:
- Reservation form: Name, phone number, email (optional), party size, date, time, special requests
- Newsletter signup: Email address
- Contact form / WhatsApp: Whatever you choose to share with us
- Order details: If you order via our website or delivery partners, name, phone, address, order details
- Website analytics: Anonymous browsing data (pages visited, device, country) via Google Analytics
- Cookies: See our Cookie Policy
3. How we use your information
- To confirm and manage your reservation
- To deliver your order
- To respond to your questions or feedback
- To send occasional updates about menu changes or offers (newsletter signup only — opt-out anytime)
- To improve our website (anonymous analytics)
4. What we never do
- We never sell your information to third parties
- We never rent your contact list
- We never share your data with marketing companies
- We never store credit card numbers (payments are processed by external payment processors)
5. How we share information (limited cases)
- Delivery platforms: If you order via GrabFood or LINE MAN, those platforms collect your data per their own policies
- Payment processors: Card payments go through licensed processors (Visa/Mastercard networks)
- Legal requirements: We comply with Thai law if formally required (e.g., court order)
6. Your rights
Under Thailand's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for marketing emails (unsubscribe link in every email)
- Lodge a complaint with the Thai PDPA office
To exercise any of these rights, email us at info@bharatflavours.com. We will respond within 30 days.
7. Data retention
We retain reservation data for up to 12 months for operational records. Newsletter subscribers are retained until they unsubscribe. Anonymous analytics data is retained per Google's standard 14-month policy.
8. Security
Our website uses HTTPS encryption. Customer data is stored on hosted infrastructure with industry-standard security. We do not store credit card numbers ourselves. Access to customer data within our team is limited to operational staff who need it for their role.
9. Changes to this policy
If we materially change this policy, we will update the "Last updated" date and post a notice on the website. For significant changes affecting how we use your data, we will email subscribers.
10. Contact us
Questions about this policy or your data:
Email: info@bharatflavours.com
Phone: +66 97 923 7281
Mail: Mr Veg Co Ltd, 2055 New Phetchaburi Road, Bang Kapi, Huai Khwang, Bangkok 10310
© 2026 Mr Veg Co Ltd · BHARAT Flavours Of India